The Full Timeline Breakdown
Shipping time is not just the flight from warehouse to your door. It is a multi-step process. Understanding each step helps you set realistic expectations and know when to worry.
Step-by-Step Timeline
Here is what happens after you place your order.
Order placement: instant, payment processing takes minutes
Seller processing: 1-3 days for the seller to ship to warehouse
Warehouse arrival: 2-7 days for domestic shipping to the warehouse
QC photos: 1-3 days after warehouse arrival
Your review: depends on how quickly you approve
Packing and shipping: 1-2 days after approval
International transit: 5-20 days depending on line and destination
Customs clearance: 1-5 days, varies by country
Local delivery: 1-3 days after customs release
Shipping Line Speed Comparison
Each line has a different speed profile.
Factors That Slow Down Shipping
These factors can add days to your delivery.
Holiday seasons: November and December add 3-7 days due to volume
Customs inspections: random checks add 2-5 days
Weather delays: severe weather can ground flights for 1-3 days
Incorrect address: returns and re-routing add 5-10 days
Weekend delays: warehouse and customs do not process on weekends
High-value items: some countries inspect luxury goods more carefully
When to Contact Support
Most packages arrive within the estimated window. Contact support only if your package is significantly overdue. For standard lines, wait until day 25. For express lines, wait until day 15. For economy lines, wait until day 35. Always check your tracking number first. Sometimes the package is moving but the tracking has not updated.
Tracking Your Package
After your package ships, you receive a tracking number within one to two business days. Use this number on the shipping carrier website for the most accurate updates. The agent platform tracking may lag behind the carrier website by a few hours. Bookmark the carrier tracking page for quick checking.